Privacy Policy
Last Updated: November 28, 2025
1. Introduction
Velocity Prop is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proprietary trading platform and services.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
We collect several types of information from and about users of our services:
Personal Information
- Full name, email address, and contact information
- Date of birth and country of residence
- Government-issued identification documents (for verification purposes)
- Payment and billing information
- Trading account credentials and preferences
Trading Data
- Trading history, positions, and performance metrics
- Account balance and transaction records
- Trading strategies and patterns
- Risk management settings and preferences
Technical Information
- IP address, browser type, and device information
- Operating system and platform details
- Log data, cookies, and usage analytics
- Geolocation data (with your consent)
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To provide, maintain, and improve our proprietary trading services and platform
- Account Management: To create and manage your trading account, process transactions, and handle withdrawals
- Verification & Compliance: To verify your identity and comply with legal and regulatory requirements
- Communication: To send you updates, notifications, and marketing communications (with your consent)
- Security: To detect, prevent, and address fraud, security issues, and technical problems
- Analytics: To analyze usage patterns and improve our services and user experience
- Customer Support: To respond to your inquiries and provide technical assistance
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or conducting our business operations.
Legal Compliance
We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or comply with legal obligations.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
Consent
We may share information with your explicit consent for specific purposes not covered by this policy.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:
- 256-bit SSL encryption for data transmission
- Secure server infrastructure with regular security audits
- Multi-factor authentication for account access
- Regular security updates and vulnerability assessments
- Restricted access to personal information by authorized personnel only
- Data backup and disaster recovery procedures
While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Maintain session security and authentication
- Improve platform performance and functionality
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our services.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request correction of inaccurate or incomplete information
Right to Erasure
Request deletion of your personal information (subject to legal obligations)
Right to Restriction
Request limitation on how we process your information
Right to Data Portability
Request transfer of your data to another service provider
Right to Object
Object to certain types of processing, including marketing communications
To exercise any of these rights, please contact us at privacy@velocityprop.com. We will respond to your request within 30 days.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:
- Legal and regulatory requirements
- Active account status and trading activity
- Dispute resolution and enforcement of agreements
- Fraud prevention and security purposes
- Business and operational needs
When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information immediately.
11. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this page
- Sending email notifications for significant changes
Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Officer: Velocity Prop Data Protection Team
Email: privacy@velocityprop.com
General Support: support@velocityprop.com
Response Time: Within 30 days
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST